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Home   General sales terms
  General sales terms

Placing an order implies that the following terms are accepted, which will prevail against any indication coming from the customer.

PRICES – The price indicated on each book is the sale price V.A.T. included. On this price Alberdania will apply a 40% discount to booksellers. To the resulting selling price the cost of postage and packing will be added.

SHIPMENT – Unless otherwise stated by the customer, the orders will be dispatched by postal package. If another shipment means is indicated, it must be remembered that all expenses will be upon the customer.

PAYMENT TERMS – Orders will be paid cash on delivery.

DELIVERY TIME, RETURNS AND CLAIMS – In case of availability of stocks, the order will be shipped within a maximum delay of ten days, from the moment the order is accepted by Alberdania. Should we run out of stock, or because any other temporary trouble, the customer will be informed about the predictable delivery time before the order is confirmed.
Return of goods will not be accepted unless they are due to flaws or defects of material. In any case, the returned material will be subjected to examination and approval on the part of Alberdania, who will proceed to the replacement of books in good condition, but never to a reimbursement of funds.

Any claim or return of goods will have to be made in a maximum delay of 10 days from the reception date.

APPROPRIATE JURISDICTION – For any question related to the fulfilment or interpretation of the general sale terms herein, both parties, submit to the arbitration and judgment of the Court of our head office in the town of Irun.

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